What we offer
With our SAP Application Managed Services, you can focus entirely on your business priorities and not technical considerations. We support round-the-clock operations with consultative, technical expertise and infrastructure support. Our skilled management team has allowed us to keep our rates competitive without compromising on quality.
What you can achieve
We help you streamline business processes, reduce the total cost of ownership, and achieve your mission-critical objectives, which matter the most to your organization. You can also meet changing business environments with the flexibility to scale up or down.
Help Desk support
The continuous helpdesk support for SAP Application Management Services and call resolution is enabled through a centralized help desk with 24/7 coverage, support through web, phone, email and chat channels and improvement in incident management through training programs for helpdesk users.
Functional and Technical Support
Functional and technical support include business analysis, functional enhancements when required, and technical enhancement of RICEF (Reports, Interfaces, Conversions, Enhancement, and Forms). Savantis’ functional expertise has been developed after 20+ years of experience across different industries, domains and geographies, and assists clients in change management initiatives in SAP, mobility, and more.
System Administration and Monitoring
Our team supports implementation and rollout for new SAP projects through system configuration support and transport management. We also monitor SAP system performance and execute corrective and routine maintenance activities such as back-up and archival through SAP Solution Manager.
Upgrades and Patching
With our well-defined upgrade paths, we help your enterprise leverage the newer versions of SAP applications. Our pre-upgrade analysis gets a detailed, clear picture of the current scenario to make upgrades faster and ensures zero disruption in your business processes.